Tilda Publishing
Customer Care
How to buy posters
Due to the complete blocking of payment systems in Russia, no payments are made from outside. The only way to buy these posters from outside Russia is to make a payment via a private link from my reliable intermediary through a payment service Revolut.me (any bank cards are accepted).
To make a purchase, select the poster(s) on my store, fill in all the fields in the shopping cart correctly and tick the last field "Request a payment link via Revolut.me". I will receive all data about your order and take you a payment link by email. After paying, I will ship your parcel and provide a track code. Since emails containing links to external resources often end up in spam, I ask you to check your spam folder to avoid this.
I understand you may have doubts about your protection of the buyer. As an argument, I can say that my business is more than 9 years old. Over the years, I have drawn more than 900 posters and sold almost 3 thousand prints. Including more than 150 prints have already been sent under this scheme to various customers over the past 15 months around the world. I haven't interest in losing all this for a one-time payment, absolutely.
Do the impossible, because almost everyone has told me my ideas are merely fantasies.
Howard Hughes
Shipping
We ship our posters worldwide using government postal operators in all countries. The cost of such delivery is included in the price of the poster. Of course, this type of delivery is not as lightning-fast as courier services like Fedex, but they are very economical.
Currently, we are seeing the normalization of the times of shipment between countries, which makes us very happy. The usually delivery time to the EU or the USA is 2 weeks. Sometimes there are delays in the recipient's country due to customs formalities. This happens in different ways in different countries. But you probably know yourself how the state postal service works in your country. So, nothing unexpected.
In addition, delivery to some countries is not yet possible, or is possible through an intermediary point (in Cyprus). You can clarify these and other questions by personal correspondence.
After receiving the payment, we always write a confirmation letter about the fact of receipt of money. Therefore, we ask you to check the spam folder to avoid getting our emails there. We always send the second email after sending the parcel. This email contains a tracking code for tracking the parcel.
In addition, delivery to some countries is not yet possible, or is possible through an intermediary point (in Cyprus). You can clarify these and other questions by personal correspondence.
After receiving the payment, we always write a confirmation letter about the fact of receipt of money. Therefore, we ask you to check the spam folder to avoid getting our emails there. We always send the second email after sending the parcel. This email contains a tracking code for tracking the parcel.
We would also like to tell you about the parcel tracking procedure. You can track parcels by track number on any website that provides this service (for example: https://parcelsapp.com/en/tracking/). This may be the site of your state postal operator, for example in the US this is USPS.com.
Postal operators in some countries, such as Australia, New Zealand, and Canada, do not provide a tracking service for regular parcels on their territory. Using the tracking number that we provide to you, you can track the parcel to the moment of arrival on the territory of your country.
Postal operators in some countries, such as Australia, New Zealand, and Canada, do not provide a tracking service for regular parcels on their territory. Using the tracking number that we provide to you, you can track the parcel to the moment of arrival on the territory of your country.
A few words about packing your posters to send.
Parcels containing up to six posters are a triangular prism-tube made of corrugated cardboard. We chose this form for the greatest rigidity, allowing you to keep the poster inside from crumpling. And at the airport, the movers will not be able to put anything on top of such a box. For additional safety of the poster inside the box, we wind it on a foam cylinder, which avoids deformation in case of compression of the roll. When you receive the parcel, you need to carefully remove the roll from the corrugated box, remove the bubble wrap and unfold the roll. This should be done with clean, dry hands, since the poster is essentially a large photo.
After unpacking, we recommend leaving the poster on a horizontal surface for a while so that it can straighten out and return to a flat state. It is best to do this out of the reach of children and animals.
For an example of unpacking, see below.
Parcels containing up to six posters are a triangular prism-tube made of corrugated cardboard. We chose this form for the greatest rigidity, allowing you to keep the poster inside from crumpling. And at the airport, the movers will not be able to put anything on top of such a box. For additional safety of the poster inside the box, we wind it on a foam cylinder, which avoids deformation in case of compression of the roll. When you receive the parcel, you need to carefully remove the roll from the corrugated box, remove the bubble wrap and unfold the roll. This should be done with clean, dry hands, since the poster is essentially a large photo.
After unpacking, we recommend leaving the poster on a horizontal surface for a while so that it can straighten out and return to a flat state. It is best to do this out of the reach of children and animals.
For an example of unpacking, see below.
Video recording of unboxing the poster from our buyer, Roy (2020)
Free shipping is done by Joint Stock Company "Russian Post"
Thanks the poster is awesome.
The quality of the prints are spot on.
The quality of the prints are spot on.
Daniel, 2019
Customer Reviews
Frames not Included
Worldwide free shipping
but there are exceptions
About the features of delivery in 2023
Due to the difficult political situation in the world, postal services have imposed various restrictions on receiving parcels from abroad. I can only see which countries are completely closed to receive mail from my country. I can only judge the restrictions and the actual speed of delivery by my own experience of sending parcels.
I drew a map of the world for you. On it, I marked the countries where we can deliver our posters. The map is updated as information comes in, which I receive in real time from our postal service.
Those zones that are colored red may have a chance of delivery through an intermediate point. This will require additional costs for double forwarding. We can find out such details on a case-by-case basis.
Delivery Map
Update: 17 Nov 2023
I want to share my experience of shipping to countries where there is no delivery from my country. The customer orders delivery to their relatives, friends, colleagues in the countries where our parcels are delivered without restrictions. They, in turn, forward the package to the addressee through their own channels. This method works well. In this way, we delivered many packages to Latin American countries. Most of the shipping is done via the USA.
Delivery is possible
with an additional payment
Delivery is available
No delivery experience
Storage of Prints
Temperature and humidity control is the most important key to minimizing the change that occurs in prints. Prints stored away from direct sunlight under the following conditions may be expected to show almost no change over time.
Even during normal storage, it is recommended that prints be stored at a place as free as possible from hot and humid conditions, and away from direct illumination.
Undesirable storage conditions:
1. Storage in a room near a wall exposed to cold outside air (which may cause condensation).
2. Storage in a place near the ceiling where there can be a high temperature.
Deadlines
Posters are printed and shipped to the customer within 5 business days after the payment has arrived.
When an individually designed aviation poster is ordered, the design must get approved before it can be printed, so the deadline is agreed upon individually.
When an individually designed aviation poster is ordered, the design must get approved before it can be printed, so the deadline is agreed upon individually.
Customer Reviews
Frames not Included
It turned out so beautiful we almost didnt want to sign it! Thanks again!
Tim, 2020
All logos and trademarks on and around the image of an aircraft belong to their respective owners.
AVIAPOSTER.com
© 2014-2023 by Aleksey Rubtsov
All right reserved
© 2014-2023 by Aleksey Rubtsov
All right reserved
WhatsApp (for writing only):
+7 967-103-90-00
+7 901-522-71-20
+7 967-103-90-00
+7 901-522-71-20
e-mail:
aleksey@aviaposter.com
aleksey@aviaposter.com
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