AVIAPOSTER.com

Customer Care

Two important questions for us from anyone who has decided to buy a poster from us: how do I make a payment? and how is delivery handled?

Let’s talk about that

Two questions for us

Payment

Due to the complete blocking of payment systems in Russia, no payments are made from outside. The only way to buy these posters from outside Russia is to make a payment via a private link from my reliable intermediary through a payment service Revolut. me (any bank cards are accepted).

To make a purchase, select the poster (s) on my catalog, fill in all the fields in the shopping cart correctly. I will receive all data about your order and take you a payment link by email. After paying, I will ship your parcel and provide a track code. Since emails containing links to external resources often end up in spam, I ask you to check your spam folder to avoid this.

We understand that new visitors to our site may have concerns about buyer protection. This is completely fair if you haven’t dealt with us before. And you have every right to doubt and not trust us. As an argument in our favor, I can only say that my business is over 11 years old. During these years, I’ve created more than 900 posters and sold nearly 3,000 prints. Over the past 3 years alone, more than 350 prints have been purchased and shipped to various customers in different countries. Many buyers have become my regular clients and send their reviews and warm words of support during these difficult times. This is my greatest treasure. I have absolutely no interest in losing all of this over one or two payments.

For most countries worldwide, we deliver our packages using national postal services. These countries are marked in green on the delivery map. Of course, this type of delivery is not as fast as courier services like FedEx, but it is very economical. That’s why the cost of this delivery is included in the poster price.

However, regular delivery to some countries is unavailable due to circumstances beyond our control. These countries are marked in yellow on the delivery map. For delivery to these countries, we use courier services or our intermediaries in other countries. In these cases, an additional fee is required on top of the poster price. The amount is calculated individually. Delivery to countries marked in red on the delivery map is currently not possible.

Shipping

Shipping Map

Update: 1 October 2025

I drew a map of the world for you. On it, I marked the countries where we can deliver our posters. The map is updated as information comes in, which I receive in real time from our postal service.

I want to share my experience of shipping to countries where there is no delivery from my country. The customer orders delivery to their relatives, friends, colleagues in the countries where our parcels are delivered without restrictions. They, in turn, forward the package to the addressee through their own channels. This method works well. In this way, we delivered many packages to Latin American countries.

Shipping is possible for an additional fee. Discussed separately.

Shipping is available

Shipping is not available

Package tracking

We would also like to tell you about the package tracking procedure. You can track packages using the tracking number on any website that provides this service. This could be your national postal service website, for example, in the US it’s USPS.com.

Postal operators in some countries, such as Australia, New Zealand, and Canada, do not provide tracking service for regular packages within their territory. Using the tracking number we provide, you can track the package until it arrives in your country.

A few words about how we package your posters for shipping

Packages containing up to six posters are triangular prism tubes made of corrugated cardboard. We chose this shape for maximum rigidity to protect the poster inside from creasing. And at the airport, baggage handlers won’t be able to place anything on top of such a box. For additional protection of the poster inside the box, we wrap it around a foam cylinder, which prevents deformation when the roll is compressed. When you receive the package, you need to carefully remove the roll from the cardboard box, take off the bubble wrap, and unroll it. This should be done with clean, dry hands, since the poster is essentially a large photograph.

After unpacking, we recommend leaving the poster on a flat surface for some time so it can flatten out and return to its flat state. It’s best to do this in a place inaccessible to children and pets.